Last Updated: July 2026
Shymofy (“we,” “us,” “our,” operating at https://shymofy.com/) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
- Contact & order information: name, email address, shipping/billing address, phone number
- Payment information: processed securely by our payment providers (see Section 3) — we do not store full card numbers on our servers
- Account activity: order history, items viewed, items in your cart
- Technical data: IP address, browser type, device information, collected automatically via cookies and similar technologies
2. How We Use Your Information
- To process and fulfill your orders and communicate with you about them
- To respond to customer service inquiries submitted via phone, email, or live chat
- To send order confirmations, shipping updates, and (only if you opt in) marketing emails
- To improve our website, product catalog, and customer experience
- To detect and prevent fraud
3. Third Parties We Share Data With
We share the minimum information necessary with:
- Payment processors (e.g., Stripe) to securely process transactions
- Shipping carriers to deliver your order
- Email and analytics platforms to send order updates and understand site usage
We do not sell your personal information to third parties.
4. Cookies
We use cookies to keep your cart contents saved, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work correctly without them.
5. Data Security
We use SSL encryption on all pages that collect personal or payment information, and we limit access to customer data to staff who need it to do their jobs.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at support@shymofy.com. Depending on your state or country of residence, you may have additional rights under laws such as the CCPA or GDPR.
7. Children’s Privacy
Shymofy is not directed at children under 16, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the most recent revision.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below.
Phone Number: +1 (714) 774-0776
Support Email: support@shymofy.com
Business Hours: Monday–Friday: 9:00 AM – 5:00 PM (EST)
Business Close Days: Saturday and Sunday
Address: 1141 Climbing Rose, Orlando, FL 32818, United States