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Privacy Policy

Privacy Policy

Palmtree Financial Services LLC operates this store. This Privacy Policy describes how Shymofy (the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase. We are committed to protecting your privacy and ensuring compliance with all applicable laws and Google Merchant Center (GMC) policies.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

A. Personal Information You Provide to Us This includes information you voluntarily provide when you interact with the Site, such as when you:

  • Make a purchase or attempt to make a purchase.

  • Create an account.

  • Sign up for our newsletter.

  • Contact customer support.

The Personal Information we collect may include:

  • Contact Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment card details (processed securely by a third-party payment processor) or other payment method information.

  • Account Information: Username, password, and purchase history.

B. Information Collected Automatically (Usage Data) When you access the Site, we automatically collect certain information about your device and your interaction with the Site. This information is necessary for us to fulfill our contract with you and to operate the Site.

  • Device Information: IP address, web browser type, operating system, time zone, and some of the cookies that are installed on your device.

  • Usage Information: Individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Fulfilling Orders: To process your orders, payments, and arrange for shipping of your furniture products.

  • Customer Service: To communicate with you, provide customer support, and respond to your inquiries.

  • Marketing and Advertising: To provide you with information or advertising relating to our products or services, in line with your preferences.

  • Security and Fraud Prevention: To screen our orders for potential risk or fraud, and to improve and optimize our Site.

  • Legal Compliance: To comply with applicable laws and regulations, including GMC policies.

3. Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer have a legitimate business need to process your Personal Information, we will either delete or anonymize it.

4. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We use third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, and marketing assistance. These providers have access to the Personal Information needed to perform their functions but are prohibited from using it for other purposes.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction.

5. Your Data Rights

Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us using the contact information below.

6. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. By using our Site, you consent to this transfer.

8. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

9. Compliance with COPPA

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided below.

  • Company Name: Palmtree Financial Services LLC

  • Company Document Number: 21000186826

  • EIN Number: 81-4218303

  • Business Hours: Monday – Friday: 9:00 AM to 5:00 PM (EST) Sunday: Close

  • Phone: +1 (407) 352-1633

  • Email: support@shymofy.com

  • Address: 1141 Climbing Rose, Orlando, FL 32818, United States