Shipping Policy
Last Updated: July 2026
1. Order Cutoff Time
Orders placed before 5:00 PM EST, Monday–Friday, begin processing the same business day. Orders placed after 5:00 PM EST, or on a Saturday, Sunday, or holiday, begin processing the next business day.
2. Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday) of being placed. “Business days” means Monday–Friday, excluding weekends and holidays. You’ll receive a confirmation email once your order ships, along with tracking information.
3. Delivery Time
Once shipped, furniture is delivered via our freight and parcel partners within 3–4 business days (Monday–Friday), for a total estimated delivery window of 4–6 business days from the date you place your order. Delivery times may run slightly longer for oversized items or remote addresses, and we’ll notify you if that’s the case for your order.
4. Shipping Cost & Coverage Area
We currently offer free standard shipping on all orders, and we ship exclusively within the United States (excluding US territories, APO/FPO addresses, and PO boxes). We do not offer international shipping at this time.
5. Order Tracking
Once your order ships, you’ll receive a tracking number by email. You can also check the status of any order on our Order Tracking page.
6. Shipping Delays
Occasionally, delays happen due to weather, carrier volume, or supply issues. If your order is running behind the estimated window, we’ll proactively email you — or you can always check in with us directly.
7. Damaged or Lost Shipments
If your item arrives damaged or doesn’t arrive at all, contact us within 48 hours of the expected delivery date and we’ll resolve it at no cost to you — see our Refunds & Returns Policy for details.